Sage Broward County Friendly Visitor Program Coordinator

 
Broward County Friendly Visitor Program Coordinator


SAGE is the world’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual and transgender (LGBTQ+) older adults. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources for LGBTQ+ older adults and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, and provides cultural competency training for aging providers and LGBTQ+ organizations, largely through its National Resource Center on LGBTQ+ Aging and its growing social enterprise SAGECare.
 
Role Summary:
 
The Broward County Friendly Visitor Program operates out of Fort Lauderdale, Florida. The primary function of the Friendly Visitor Program Coordinator (FVPC) is to oversee the program including recruiting, screening, training, and clinical supervision of volunteers, as well as screening and maintenance of ongoing contact with program clients. The role also involves ongoing program outreach and promotion, and data management/record keeping of matches. The FVPC position reports to and is supervised by the Assistant Director of South Florida Programs and is an essential component of the Special Programs team, working closely with other employees within the department in South Florida and New York City, including the Broward County Care Manager. The individual holding this position must be able to interact with, relate to, and work with LGBTQ+ older adults as well as other service providers and community partners.
 
Key Responsibilities:
• Supervise Friendly Visitor (FV) volunteers, create and maintain volunteer files, and provide support through regular emails, phone calls, and face to face visits
• Co-lead bi-monthly supervision meetings for the FV Program
• Perform program assessments for all new prospective FV clients
• Screen all prospective volunteers through one-on-one interviews
• Co-lead quarterly day-long trainings for prospective volunteers of the FV Program
• Match volunteers of the FV Program with clients
• Conduct home visits to clients as needed
• Consult with the Broward County Care Manager around client situations and perform
follow-up from volunteer feedback
• Collect monthly reports from volunteers, offering direct feedback to each report and
forwarding appropriate concerns to Care Managers
• Facilitate programmatic support group(s)
 
While no one person embodies all the qualities outlined below, the ideal candidate will possess many of the following professional and personal abilities, attributes, and experiences. Please consider applying, even if you do not have *all* the “need-to-haves!”
 
Need-to-haves:
• 2-3 years’ experience working with aging and/or LGBTQ+ communities in program and/or
volunteer management
• Strong interpersonal skills
• Ability to take initiative to work independently, as well as part of a team
• Ability to take and make good utilization of supervision
• Proficiency in PC computer skills, including database usage
 
Nice-to-haves:
• Spanish/English bilingual
• LMSW; SIFI (Supervision in Field Instruction) Certified or on the path for
certification
• Good organizational and time management skills
• Good presentation skills
• Experience in peer group facilitation
• Outreach experience
 
What we offer:
 

• The status:       Part-time; Non-exempt
• The location:   Hybrid (work remotely and at the Fort Lauderdale office)
• The schedule:  30 hours per week, Monday through Friday, between 9:30am-5:30pm, with very occasional weekend hours required for volunteer trainings and infrequent outreach events connected to Pride, etc.
• The salary:       $28.57 per hour to start
• The benefits:   SAGE offers an attractive benefits package including:
  • Three medical insurance plan options in which to enroll – with a very generous HRA contribution by SAGE and premium subsidies
  • An annually funded HRA (of up to $5k) for gender affirming care not covered by medical insurance
  • Dental and Vision insurance with premium subsidies
  • A safe harbor 401(k) plan with a match from SAGE of up to 5%
  • Generous PTO and office closures for holidays (including ½ day closures the day before many holidays!)
  • 100% SAGE-paid family and medical leave for up to 12 weeks
  • Sabbatical leave for very tenured staff
  • 100% SAGE-paid disability and life insurance with the opportunity to elect additional life insurance coverage for the employee and their dependents
  • Pre-tax medical and dependent care FSA and transit benefits
  • An Employee Assistance Program (EAP) for free and confidential support from licensed counselors on a variety of issues
  • A really terrific team; and a chance to support the LGBTQ+ community and be a part of an organization doing vital work!